Definitions

At DormRush, we become a platform for connecting people with their top neighborhoods. This is done by connecting businesses for fulfilling requirements of consumers easily. All this helps in the generation of new means for enabling people to get opportunities to live, work, and earn.

This Privacy Policy describes how DormRush, Inc. and its affiliates (that is, “we”, “our”, or “us”) are engaged in the collection, processing, retaining, and disclosure of your personal information while providing services including but not confined to its websites, mobile applications, consumer platforms, any platform, website, or application that includes or contains any link to this policy, and channels of communication (collectively termed as the “Services”).

This Privacy Policy is not meant to be applicable to any contractors, which are subject to separate privacy policies.

Collection of Personal Information

To improvise your app experience, we might collect information or use third-party plugins that gather information about the devices you use for accessing our services, including:

  • Unique device identifiers

Such information shall be disclosed to or collected by these plugins and used for improving the content and/or functionality of the services offered.

Use of Personal Information

We use the information for the following purposes:

  1. To provide, personalize, maintain, and improve our products and services, such as enabling deliveries and other services.
  2. To carry out our obligations arising from contracts entered into between us and you.
  3. To administer and increase the security of our DormRush platform and for internal operations.
  4. To give you information about services similar to the ones being used by you.
  5. To understand our users and enhance the features and content of our Services.
  6. To generate and review data and reports about our Service usage patterns.
  7. To enable you to take part in interactive features of our Services.
  8. To know the progress of delivery or status of our customers’ orders.
  9. To execute academic research with academic partners.

We might combine the details and data we get from third parties with the information you offer to us and information we gather about you for the purposes outlined above. In addition, we might anonymize and/or de-identify information collected from you through the Services or through other means, including via the use of third-party web analytic tools. So, our usage and disclosure of information (aggregated and/or de-identified) is not restricted by this Policy, and it might be used and disclosed to others without any limitation.

Disclosure of Personal Information

We might share your information for the following purposes:

  • With Service Providers: We might share your information with our consultants, vendors, marketing partners, research firms, and other service providers or business partners.
  • With Partner Restaurants/Merchant: When you place an order for food through the DormRush platform, your information is given to us and to the merchants/restaurants with whom you might opt to order.
  • With Academic Partners: We might share your information with our academic partners for carrying out academic research.
  • With other users: We might share your name, mobile number, and/or profile picture (if applicable), tracking details with other users for providing them the Services.
  • For Crime Prevention/Investigation: We might share this information with governmental agencies or any companies helping us.
  • Obligated under the applicable laws or in good faith for responding to court orders and processes;
  • Detection and prevention against potential or actual happening of identity theft, abuse of Services and other illegal acts;
  • Responding to claims that any advertisement, posting, or any other content violates the intellectual property rights of any third party;
  • Under a duty for disclosure or sharing of your personal data for enforcing our Terms of Use and other agreements, policies or for protection of the rights, property, or safety of the Company, our clients, or others, or in the event of any dispute or claim with regard to your usage of our Services. This includes exchange of information with other firms and organizations for the purpose of credit risk reduction and fraud detection.

Security of Personal Information

We have implemented appropriate physical, managerial and electronic procedures for safeguarding and helping in prevention of unauthorized access to your information and for maintenance of data security. These safeguards consider the sensitivity of the information we collect, process and store as well as the present state of technology. We follow generally accepted industry standards for protection of the personal information submitted to us, during transmission and after we receive it. The third party service providers with respect to payment gateway and payment processing are validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).

We assume no responsibility for disclosure of your information due to any errors in transmission, unauthorized third-party access, or any other causes that are beyond our control. You must never share your user name, password, or any other security information for your DormRush account with anyone. If we get instructions using your user name and password, we shall consider that you have authorized the instructions.

Links to Other Websites

Our websites and online Services might include links to third-party websites, plug-ins, and applications. Except where we post, link to, or expressly adopt or give reference to this Privacy Policy, this Privacy Policy does not apply to, and we don’t have any responsibility for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, kindly visit their respective privacy notices.

Changes to Privacy Policy

We might update this Privacy Policy from time to time. When we do make changes to this Privacy Policy, we shall change the effective date at the beginning of this Privacy Policy. In addition to posting the updated Privacy Policy and its effective date, we might elect to give additional notice to you of the updated Privacy Policy, like by sending an email to you or giving you a notice through the Platform and/or Services. All changes will be effective from the date of publication unless stated otherwise. If you don’t cancel your Account before the date the updated Privacy Policy becomes effective, your continued access to or use of the Platform and/or Services shall be subject to the updated Privacy Policy.